What Our Clients Say

Testimonials

Forging working relationships with local authorities

D2 PropCo has forged excellent working relationships with local authorities and many areas of service that sit within the council. Working in partnership to provide comfortable and safe accommodation is our main focus.   

“As I get ready to move out of the property and start my next chapter, I wanted to take a moment to send a huge thank you to the team—specifically Adam and Nic.

They truly went above and beyond to make my stay comfortable, and they always knew how to put me at ease. Their professionalism was top-notch, but more importantly, their kindness made a real difference. They are absolute “keepers” in my book and reflect so well on D2. I’m sure they will be a massive part of your continued success as a company! Please pass on my best wishes to everyone involved. Thank you so much!!! “

Greg
Former tenant

“I just wanted to send a huge thank you to you all again for supporting with the move of belongings on Monday. If you could Thank Callum again on my behalf, he was an absolute Star. Really appreciate you support once again!”

Caerphilly social services

I just wanted to say how fabulous Steven is. He is so hardworking and really helpful. We are really happy that he’s part of your team and we feel that he’s a part of our team now too. He goes over and above what’s needed and really takes time to consider the needs of our young people.

Children Services, Newport City Council

“I wanted to write this email to draw attention to the efforts of one of your employees who made a huge difference to me during my stay at one of your properties in Merthyr Tydfil. 

Thankfully, I have now been allocated a one-bedroom property and can now begin life afresh after a turbulent period in my life.

I have suffered with my mental health, mainly extreme social anxiety, for many years and suffice to say that being in a HMO was at times extremely difficult.

What mitigated the anxiety was the efforts of the house manager Gaz, whose good spirits and engaging with his clients made such a difference to me. There were many days when I thought I wouldn’t get through it but being able to talk things through with Gaz, having him there on his visits to jolly me out of my depression and give me hope that a brighter future lay ahead of me was invaluable.

I wish there was more I could do to show my appreciation to a man who is both fair-minded and compassionate to the people in his care. His ability to lift my spirits and mood and make it easier to deal with a most stressful period of my life was most appreciated.”

Wayne
Recent HMO tenant

“Torfaen County Borough Council has been working with D2 for some years now in delivering shared accommodation for the purposes for temporary accommodation under the Housing Wales Act 2014.  We have a number of properties with them, all of which are maintained to a high standard, the team are very professional and support residents throughout their stay.  The work we do with D2 is a true representation of partnership working.”

Lesley Groves
Housing Strategy Manager, Torfaen Council

“Caerphilly council emergency housing team have been working with D2 Properties for several years now in the provision of emergency accommodation, in that time we have built an excellent working relationship.  D2 Properties provide and maintain a very high standard of accommodation, the house management team are always available to assist us in the delivery of our service.  We look forward to continuing this partnership for many years to come.”

Lee Clapham
Emergency Housing Manager, Caerphilly Council

“Upon entering the property, it was evident that the landlord has sound knowledge of HMO requirements. The property was compliant and decorated to a high standard.”

Lauren Phillips
HMO Licensing Officer, Newport City Council

“Just thought I would pass on the positive praise that I received off someone living at the new Gilfach Cynon he said the property is really nice and very tastefully done he was nervous about sharing accommodation but all that has gone now and he really likes it there. He also said Jamie (House manager) is very approachable.”

Hayley
Assertive Outreach Worker, RCT
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